The Foundation for Effective Conflict Management Skills
How do you deal with those people who push your buttons?
We tend to resort to one of five conflict behaviours or styles when we find ourselves tense and feeling challenged. Once aware that there are choices in conflict style, we gain a sense of self-control and dignity. As well, recognizing others’ conflict styles lends itself to our greater understanding and patience.
Personal Conflict Styles provides the opportunity to objectively identify your own personal conflict style and gain an understanding of others in a fun, comfortable setting. You receive practical insights with a mix of discussion, video, lecture and interactive exercises in the one-day workshop